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Energy Advantage ("we" or "us") is committed to providing you with a positive, easy and secure online experience. As of January 1, 2001, the Personal Information Protection and Electronic Documents Act came into effect in Canada. This Act is designed to protect you and your personal information given online and provide you with a statutory right to privacy. In essence, the Act balances your right to privacy with the needs of organizations to collect, use or disclose personal information for legitimate business purposes.

Our Policy explained:
  • What information is collected?
  • What do we use the information for?
  • Sharing of information.
  • Policy changes.
What information is collected?

In order to provide you with the best online experience possible, we collect both personal and non-personal information to give us a better understanding of the demographic and geographic profile of our customers. The information we collect is reviewed closely to assist us in determining the most popular services of interest to our customers, and better structure our site to suit your needs.

By tracking your IP through our site, we can better understand the types of services and information which is relevant to our customers and may, from time to time, use this information to provide our customers with information or promotions which match their various geographic and demographic dynamics.

From time to time, we may send surveys to our customers via e-mail in order to solicit your feedback on improvements we should make to the site in order to improve your online experience. These surveys are completed on a voluntary basis and personal and general information are not required. Refusal to complete the survey or poll will not result in any penalization of the customer(s) standings with our organization. Should you not wish to receive notification of subsequent surveys or polls, you can click the link supplied at the bottom of every promotional e-mail we send you to request that you not receive such notifications in the future.

We may also run contests and/or sweepstakes at various times. By entering the sweepstakes you agree to disclose your personal information for our use in future marketing campaigns. Your consent for our use of your information is a condition of your participation and eligibility for any such contest or sweepstakes.

Should you contact us via the email contact links on our site, or via telephone or written correspondence, we may keep your comments on file for future use in our contact database.

Sharing of Information

The primary purpose of collecting personal and non-personal information on this site is for the purposes of informing you of your enquiry's progress and for ongoing marketing activities to keep you apprised of new services, special offers or contests we may run from time to time.

Your personal information will not be sold, traded or rented to another party and is for the express internal use of Energy Advantage and Energy Advantage Corporation (U.S.A.) only except as otherwise stated in this policy.

Policy Changes

This Privacy Policy has been developed and implemented in accordance with the Canadian Personal Information Protection and Electronic Documents Act, which came into effect January 1, 2001. As changes to the Act or our information gathering practices change, we will update this policy as required. Information contained in this policy may change at any time without notice, so please be sure to check our Privacy Policy statement regularly before disclosing any personal or non-personal information through this website.